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prikaz prve stranice dokumenta Primjena potpunog upravljanja kvalitetom u grafičkoj industriji
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master's thesis
Primjena potpunog upravljanja kvalitetom u grafičkoj industriji
2009. urn:nbn:hr:216:495694
Krsnik, Ana
University of Zagreb
Faculty of Graphic Arts

Cite this document

Krsnik, A. (2009). Primjena potpunog upravljanja kvalitetom u grafičkoj industriji (Master's thesis). Zagreb: University of Zagreb, Faculty of Graphic Arts. Retrieved from https://urn.nsk.hr/urn:nbn:hr:216:495694

Krsnik, Ana. "Primjena potpunog upravljanja kvalitetom u grafičkoj industriji." Master's thesis, University of Zagreb, Faculty of Graphic Arts, 2009. https://urn.nsk.hr/urn:nbn:hr:216:495694

Krsnik, Ana. "Primjena potpunog upravljanja kvalitetom u grafičkoj industriji." Master's thesis, University of Zagreb, Faculty of Graphic Arts, 2009. https://urn.nsk.hr/urn:nbn:hr:216:495694

Krsnik, A. (2009). 'Primjena potpunog upravljanja kvalitetom u grafičkoj industriji', Master's thesis, University of Zagreb, Faculty of Graphic Arts, accessed 23 May 2024, https://urn.nsk.hr/urn:nbn:hr:216:495694

Krsnik A. Primjena potpunog upravljanja kvalitetom u grafičkoj industriji [Master's thesis]. Zagreb: University of Zagreb, Faculty of Graphic Arts; 2009 [cited 2024 May 23] Available at: https://urn.nsk.hr/urn:nbn:hr:216:495694

A. Krsnik, "Primjena potpunog upravljanja kvalitetom u grafičkoj industriji", Master's thesis, University of Zagreb, Faculty of Graphic Arts, Zagreb, 2009. Available at: https://urn.nsk.hr/urn:nbn:hr:216:495694

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Metadata
TitlePrimjena potpunog upravljanja kvalitetom u grafičkoj industriji
AuthorAna Krsnik
MentorDiana Milčić (mentor)
Committee memberDiana Milčić (član povjerenstva)
GranterUniversity of Zagreb
Faculty of Graphic Arts
Zagreb
Defense date and country2009-00-00, Croatia
Scientific / art field,
discipline and subdiscipline		TECHNICAL SCIENCES
Graphic Technology
Abstract
Potpuno upravljanje kvalitetom teži kroz postizanje visoke kvalitete proizvoda i procesa, zadovoljiti potrebe, zahtjeve i očekivanja kupaca. Glavni cilj TQM-a je buđenje svijesti o kvaliteti u svim procesima na svim razinama organizacije. U grafičkoj industriji, TQM pristup ne podrazumijeva samo ostvarenje vrhunske kvalitete grafičkih proizvoda već njegovo djelovanje na sve tehnološke procese jer svaka greška uzrokuje kašnjenje što dovodi do pada kvalitete. Diplomski rad prikazuje rezultate istraživanja primjene potpunog upravljanja kvalitetom u grafičkoj industriji. Pokazuje rezultate na kojim procesima unutar organizacije je moguća primjena TQM-a.
Abstract (english)
Total quality management (TQM) strives to satisfy the needs demands and customer expectation through achievement of high quality products and processes. Main goal of TQM is raising consciousness about quality in all processes on all levels of organization. In graphics arts industry, TQM approach does not implies only the realization of quality printing products, but its effect on technological processes for every mistake causes delay which leads to a drop in quality. Graduate paper presents research results of use of total quality management in graphics arts industry. Shows results on which of the processes within the organization is application of TQM possible.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:216:495694
Study programmeTitle: Graphic technology; specializations in: Graphic technology, Design of graphic products
Course: Graphic technology
Study programme type: university
Study level: graduate
Academic / professional title: sveučilišni/a magistar/magistra inženjer/inženjerka grafičke tehnologije (sveučilišni/a magistar/magistra inženjer/inženjerka grafičke tehnologije)
Type of resourceText
File originBorn digital
Access conditionsClosed access
Terms of useLicence In copyright icon
Created on2024-04-17 10:12:05