Korisničko iskustvo u izradi mobilne aplikacije

master's thesis

• Author: Tihana Banović
• Mentor: Maja Rudolf (mentor)
• Committee member: Nikolina Stanić Loknar (član povjerenstva)
• Committee member: Maja Rudolf (član povjerenstva)
• Committee member: Tajana Koren Ivančević (član povjerenstva)
• Granter: University of Zagreb; Faculty of Graphic Arts; Zagreb
• Defense date and country: 2018-9-27, Croatia
• Scientific / art field, discipline and subdiscipline: TECHNICAL SCIENCES; Graphic Technology

Abstract

Kako mobilne aplikacije postaju dio svakodnevnog života tako korisničko

iskustvo postaje sve bitnijom stavkom. Sve više problema moguće je riješiti

pravilnom uporabom mobilnih aplikacija te obraćanjem pozornosti na metode

koje korisniku olakšavanju njeno korištenje. Cilj rada je poboljšanje korisničkog

iskustva pri prijavi dolazaka na satove joge ili pilatesa u studiju prilagođenom

manjim grupama, što je postignuto razvojem i usavršavanjem metoda

komunikacije između polaznika i instruktora. Metoda istraživanja korištena da bi

se procijenile potrebe studija bio je intervju proveden s vlasnicom studija.

Prema dobivenim podacima kreiran je prototip mobilne aplikacije koja rješava

problem komunikacije između sudionika i instruktora. Aplikacija se pokazala

korisnom, pogotovo oko problema pravovremenog otkazivanja termina na

kojima korisnici nisu mogli biti prisutni. Daljnje istraživanje je provođeno

kvalitativnim ispitivanjem na korisnicima tijekom korištenja prototipa aplikacije

kako bi se saznalo odgovara li aplikacija stvarnim potrebama korisnika.

Konzistentnim testiranjem aplikacije u svim fazama izrade postiže se rješenje

koji zadovoljava potrebe korisnika te im omogućava jednostavno i intuitivno

korištenje od prve uporabe.

Abstract (english)

With mobile applications becoming an integral part of everyday life, user

experience is gaining in significance. With the use of appropriate mobile

applications and by implementing methods that help the user navigate through

them, it is possible to solve more and more problems. The aim of this thesis is

to improve the user experience of arranging attendance of yoga or pilates

classes in a studio adapted to small groups, which was achieved by developing

and further refining the methods of communication between attendees and

instructors. The research method used to assess the needs of the studio was

an interview conducted with the studio owner. Based on the acquired data, a

prototype mobile application was created that solves the problem of

communication between attendees and instructors. The application has proven

particularly useful pertaining to the issue of users not cancelling attendance of

classes they could not be present for. Further research was conducted using

qualitative user testing on users of the application to evaluate if the application

corresponds with actual needs of the users. By consistent testing of the

application in all its development phases we achieve a solution correlating to

the needs of the users, allowing them a simple and intuitive experience from the

start.

• Keywords: korisničko iskustvo; korisnik; mobilna aplikacija; komunikacija
• Keywords (english): user experience; user; mobile application; communication
• Language: croatian
• URN:NBN: urn:nbn:hr:216:516090
• Study programme: Title: Graphic technology; specializations in: Graphic technology, Design of graphic products; Course: Graphic technology; Study programme type: university; Study level: graduate; Academic / professional title: sveučilišni/a magistar/magistra inženjer/inženjerka grafičke tehnologije (sveučilišni/a magistar/magistra inženjer/inženjerka grafičke tehnologije)
• Type of resource: Text
• File origin: Born digital
• Access conditions: Closed access
• Created on: 2024-04-18 22:33:08